Frequently Asked Questions
Everything you need to know about shopping with Reebok EU.
What are your shipping options and delivery times?
We offer standard and express shipping across the EU. Standard delivery typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.
How can I return an item I purchased?
You can return any unworn items within 30 days of delivery for a full refund. Simply use our online portal to generate a prepaid return label and drop the package at an authorized collection point.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.
How do I determine my correct size?
Every product page includes a detailed size guide. We recommend measuring your foot or chest and comparing it to our charts. If you are between sizes, we generally suggest sizing up for a more comfortable fit.
Can I track my order once it has been shipped?
Yes, as soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking link to monitor your delivery in real-time.
Are your products covered by a warranty?
All Reebok products come with a standard legal warranty covering manufacturing defects. If you believe your item is faulty, please contact our customer service team with photos of the issue.